Maintaining a clean and tidy home is crucial for a healthy and comfortable living environment. However, finding the right professional cleaner can be a tricky and daunting task. While the right cleaner will help you get a clean home without any worries. On the other hand, working with inexperienced cleaners can give you a headache. Thus, to ensure that you hire the best team of professional cleaners, here are the 6 essential questions you must ask:

1 – What services do you offer?

Knowing in detail about the range of services offered by professional cleaners in Bathurst is crucial. For this purpose, inquire about their specific offerings, such as regular cleaning, deep cleaning, or additional services like window washing or carpet cleaning. It will ensure that they cater to your specific needs.  

2 – Are you licensed and insured?

It is essential to work with licensed and insured cleaners. Consequently, it will protect you from liability in case of any accidents or damages during the cleaning process. Moreover, request proof of your cleaner’s licensing and insurance to make sure that you are hiring a reputable and responsible cleaning service.

3 – How do you screen your employees?

Your home is your sanctuary. Thus, it is important to trust the people who enter it. For this purpose, ask about the cleaning company’s employee screening process. 

  • Do they conduct background checks?
  • Are their employees trained?
  • Do they have experience certificates?

The purpose of getting an answer to this question is to give you peace of mind and ensure your safety.

4 – What cleaning products and equipment do you use?

Ask your cleaning professionals regarding the cleaning products and equipment they will use for this process. Are they eco-friendly? Are they safe for your family and pets? To clarify, traditional cleaning products often contain harsh chemicals that can adversely affect indoor air quality and your health. Thus, look for cleaners who use eco-friendly, non-toxic, and biodegradable products. As a result, it will reduce the risk of allergic reactions, respiratory issues, or skin irritations. Above all, selecting cleaners with a sustainable approach is a step in the right direction. 

5 – Can you provide references or customer testimonials?

Requesting references and customer testimonials is an important task when hiring professional cleaners for your home. It provides an opportunity to gather insights from previous clients and measure the satisfaction level of their experience. Here is why asking for customer testimonials and references is crucial:

  • They offer real-life experiences and valuable insights into the quality, professionalism, and customer experience.
  • It reveals if the cleaning service is reliable, punctual and professional. 
  • Contacting these references will also help you assess their ability to accommodate your specific needs.

Most importantly, do not just rely on the testimonials provided by the cleaners. Contact the provided references and try to engage in a conversation with them to learn about their experience thoroughly.

6 – What is your pricing structure?

It is essential to discuss the pricing structure with your cleaner before you hire for cleaning Orange in NSW. It is to ensure transparency and avoid any potential conflicts or surprises. Moreover, here is why you must inquire about the pricing structure upfront:

  • Assessing the average costs
  • Planning the budget carefully 
  • Being aware of the potential extra charges for customisations
  • Considering the overall value and quality of service, including any additional benefits

In fact, discussing the pricing structure upfront with your cleaner will ensure that there are no hidden costs during the payment. Lastly, it will also assist you in making an informed decision to choose the cleaning service that fits your budget and offers the best value for your money.


In case you are seeking professional cleaning services to maintain the beauty of your home, ask these questions before hiring them. This will ensure that both you and the cleaning agency are on the same page. Further, this will ensure you are selecting the best service around you!

Leave a Reply

Your email address will not be published.